Performance Details

Department of Labor and Workforce Development - Business Partnerships

Mission

The Business Partnerships' mission is to develop and support workforce development programs designed to meet Alaska's needs.

Core Services

  • Maximize the degree to which workforce investment resources are invested according to the industry priorities of the Alaska Workforce Investment Board.
  • Meet all negotiated performance standards set by the Alaska Workforce Investment Board and the United States Department of Labor.

Arrow GraphicMission Results

Core Services
A: Trainee participants enter employment and are more economically self-sufficient.  Details >
  • TARGET #1: 97 percent of participants receiving training and employment assistance are satisfied with services.
  • TARGET #2: At least 95 percent of Workforce Investment Act (WIA) and State Training and Employment Program (STEP) training completers enter employment.
  • TARGET #3: Within six months of training, 50 percent of a participant's training costs will be matched by the trainee's pre- and post-training earnings change.
A1: Maximize the degree to which workforce investment resources are invested according to the industry priorities of the Alaska Workforce Investment Board.  Details >
  • TARGET #1: At least 60 percent of participants are trained in occupations aligned with the Alaska Workforce Investment Board priority industries.
A2: Meet all negotiated performance standards set by the Alaska Workforce Investment Board and the United States Department of Labor.  Details >
  • TARGET #1: Meet all negotiated performance standards.

Performance Detail


A: Result - Trainee participants enter employment and are more economically self-sufficient.
    
Target #1: 97 percent of participants receiving training and employment assistance are satisfied with services.

Methodology: Information is based on email surveys of job training participants of completed programs as maintained in ICM.

Percent of Customers Satisfied with Business Parternships' Services
Fiscal Year Rating 1-4 Rating 5-7 Rating 8-10 Total Responders %Satisfied
FY 2013
57
82
740
879
94%
FY 2012
10
40
260
300
97%
FY 2011
33
208
1,138
1,379
97%
FY 2010
81
364
1,450
1,896
96%
FY 2009
58
556
932
1,546
97%
FY 2008
72
323
1,100
1,495
95%
FY 2007
76
287
1,113
1,475
95%
FY 2006
89
354
1,262
1,705
95%
FY 2005
65
289
883
1,237
95%
FY 2004
82
337
899
1,318
94%

Analysis of results and challenges: For those participants receiving training and employment assistance in FY2013, the customer satisfaction rate of 94 percent was attained. This reduction was in part due to a smaller data pool as we transition to a new data system.
    
Target #2: At least 95 percent of Workforce Investment Act (WIA) and State Training and Employment Program (STEP) training completers enter employment.

Methodology: This information was gathered from the division's new case management system. The system operated for the state fiscal year 2013. That said, the measure only includes participants where two quarters transpire after that participant completes their training. Thus only participants from the first half of the year are included in this measure.

Percent of Workforce Investment Act and State Training and Employment Program Training Completers Employed (performance shifted due to a change in data definitions plus implementation of a new system in FY2013)
Fiscal Year Entered Employment Rate Target
FY 2013
80.0%
95%
FY 2012
93.3%
95%
FY 2011
93.6%
95%
FY 2010
93.9%
95%
FY 2009
95.9%
95%
FY 2008
94.0%
95%
FY 2007
95.2%
95%
FY 2006
96.0%
95%
FY 2005
92.0%
95%

Analysis of results and challenges: This measure indicates the ratio of participants that enter the workforce within two quarters of being trained. It indicates both the demand of industry for the individuals trained and the success of that training. The FY2013 entered employment rate decreased in part due to the introduction of a new data collection system. This system went live July 1st of 2012, and the data set did not include the productive early months (May and June).
    
Target #3: Within six months of training, 50 percent of a participant's training costs will be matched by the trainee's pre- and post-training earnings change.

Methodology: Earnings change is based on wage information for participants. The wages of each participant two quarters prior to training are compared to the wages for the participant two quarters after training.

Expenditures are based on costs directly expended on individual training and support.


Percent of Participant Training Costs Matched by the Trainee's Pre- and Post-Training Earnings Change
Fiscal Year Training Costs Earnings Change % of Costs
FY 2013
$6,512,846
$7,089,220
109%
FY 2012
$6,218,688
$4,359,239
70%
FY 2011
$3,179,982
$7,949,986
250%
FY 2010
$6,128,775
$7,365,778
120%
FY 2009
$8,294,102
$9,720,145
117%
FY 2008
$5,769,972
$3,093,840
54%
FY 2007
$10,654,974
$7,292,367
68%

Analysis of results and challenges: Since FY2007, the focus on high wage, high demand occupations within priority industries substantially contributed to participant earnings changes. The figure has some inherent weakness, in that it factors only wages two quarters before employment. This results in some distortion for participants with lengthy periods of unemployment prior to their training. The division’s new reporting system (scheduled to be available in FY2014) will significantly improve the precision of this measure.

A1: Core Service - Maximize the degree to which workforce investment resources are invested according to the industry priorities of the Alaska Workforce Investment Board.
    
Target #1: At least 60 percent of participants are trained in occupations aligned with the Alaska Workforce Investment Board priority industries.

Methodology: Comparison of participants training code to the occupational code obtained from the Unemployment Insurance wage record.

Percent of Participants Trained in Workforce Investment Board Priority Industries (exceeded the target of 75 percent in FY2013)
Fiscal Year %Trained in Priority Ind Goal
FY 2013
91%
75%
FY 2012
80.1%
60%
FY 2011
78.6%
60%
FY 2010
71.9%
60%
FY 2009
78.4%
60%
FY 2008
84.0%
60%
FY 2007
57.0%
60%
FY 2006
58.0%
60%
FY 2005
62.0%
60%

Analysis of results and challenges: Since FY2008, the increase of participants completing training in AWIB priority industries is a result of: board member participation in grant review panels; strategic solicitation for grant applications; and a public awareness campaign on high wage, high demand occupations.

The division has set a new goal of 75 percent starting in FY2013.

A2: Core Service - Meet all negotiated performance standards set by the Alaska Workforce Investment Board and the United States Department of Labor.
    
Target #1: Meet all negotiated performance standards.


Percent of Performance Standards Met (did not meet 100 percent target in FY2013)
Fiscal Year # of Standards # of Standards Met Percent of Standards Met
FY 2013
9
8
88.9%
FY 2012
9
8
88.9%
FY 2011
18
17
94.4%
FY 2010
18
16
88.9%
FY 2009
18
17
94.4%
FY 2008
18
18
100.0%
FY 2007
18
18
100.0%

Analysis of results and challenges: During FY2013 the Division introduced a new data collection tool. This resulted in a learning curve after many years of institutional familiarity with the old ways of data reporting and extraction. Based on the information extracted three of the nine performance standards were exceeded and five more met standards while one, Attainment of Degree or Certificate WIA Youth (14 – 21) missed meeting the standard by merely six tenths of a point. Alaska filed with the US Department of Labor to begin using its “Common Measures” performance metrics, which resulted in changes to how the figures were calculated in FY2013.

 

Current as of November 13, 2013