Performance Details

Department of Labor and Workforce Development - Business Partnerships

Mission

The Business Partnerships' mission is to develop and support workforce development programs designed to meet Alaska's needs.

Core Services

  • Maximize the degree to which workforce investment resources are invested according to the industry priorities of the Alaska Workforce Investment Board.
  • Meet all negotiated performance standards set by the Alaska Workforce Investment Board and the United States Department of Labor.

Arrow GraphicMission Results

 Core Services
A: Trainee participants enter employment and are more economically self-sufficient.  Details >
  • TARGET #1: 97 percent of participants receiving training and employment assistance are satisfied with services.
  • TARGET #2: At least 95 percent of Workforce Investment Act (WIA) and State Training and Employment Program (STEP) training completers enter employment.
  • TARGET #3: Within six months of training, 50 percent of a participant's training costs will be matched by the trainee's pre- and post-training earnings change.
A1: Maximize the degree to which workforce investment resources are invested according to the industry priorities of the Alaska Workforce Investment Board.  Details >
  • TARGET #1: At least 60 percent of participants are trained in occupations aligned with the Alaska Workforce Investment Board priority industries.
A2: Meet all negotiated performance standards set by the Alaska Workforce Investment Board and the United States Department of Labor.  Details >
  • TARGET #1: Meet all negotiated performance standards.

Performance Detail


A: Result - Trainee participants enter employment and are more economically self-sufficient.
    
Target #1: 97 percent of participants receiving training and employment assistance are satisfied with services.

Methodology: Information is based on mail or telephone surveys of job training participants within sixty days of program completion or termination.

Percent of Customers Satisfied with Business Parternships' Services (met the 97 percent target in FY2012)
Fiscal Year Rating 1-4 Rating 5-7 Rating 8-10 Total Responders %Satisfied
FY 2012
10
40
260
300
97%
FY 2011
33
208
1,138
1,379
97%
FY 2010
81
364
1,450
1,896
96%
FY 2009
58
556
932
1,546
97%
FY 2008
72
323
1,100
1,495
95%
FY 2007
76
287
1,113
1,475
95%
FY 2006
89
354
1,262
1,705
95%
FY 2005
65
289
883
1,237
95%
FY 2004
82
337
899
1,318
94%

Analysis of results and challenges: For those participants receiving training and employment assistance in FY2012, the customer satisfaction rate continued to meet the target of 97 percent satisfaction. The ratio of participants satisfied with services increased substantially compared to earlier fiscal years.

FY2012 customer satisfaction was measured in the Workforce Investment Act (WIA) programs.
    
Target #2: At least 95 percent of Workforce Investment Act (WIA) and State Training and Employment Program (STEP) training completers enter employment.

Methodology: Information is determined by participants who successfully complete training and receive wages with in the year following completion.

Percent of Workforce Investment Act and State Training and Employment Program Training Completers Employed (did not achieve the 95 percent target in FY2012)
Fiscal Year Entered Employment Rate Target
FY 2012
93.3%
95%
FY 2011
93.6%
95%
FY 2010
93.9%
95%
FY 2009
95.9%
95%
FY 2008
94.0%
95%
FY 2007
95.2%
95%
FY 2006
96.0%
95%
FY 2005
92.0%
95%

Analysis of results and challenges: This measure is to gauge the initial effectiveness of employment training that provides individuals with the skills industry demands. The FY2012 entered employment rate decreased a negligible amount (.3 percent) to 93.3 percent. Unemployment rates contribute to the number of individuals seeking training, however, the amount of jobs available to those individuals once training is complete remains low.
    
Target #3: Within six months of training, 50 percent of a participant's training costs will be matched by the trainee's pre- and post-training earnings change.

Methodology: Earnings change is based on wage information for participants. The wages of each participant two quarters prior to training are compared to the wages for the participant two quarters after training.

Expenditures are based on costs directly expended on individual training and support.

Percent of Participant Training Costs Matched by the Trainee's Pre- and Post-Training Earnings Change (exceeded the 50 percent target in FY2012)
Fiscal Year Training Costs Earnings Change % of Costs
FY 2012
$6,218,688
$4,359,239
70%
FY 2011
$3,179,982
$7,949,986
250%
FY 2010
$6,128,775
$7,365,778
120%
FY 2009
$8,294,102
$9,720,145
117%
FY 2008
$5,769,972
$3,093,840
54%
FY 2007
$10,654,974
$7,292,367
68%

Analysis of results and challenges: Since FY2007, the focus on high wage, high demand occupations within priority industries substantially contributed to participant earnings changes. The figure has some inherent weakness, in that it factors only wages two quarters before employment. This results in some distortion for participants with lengthy periods of unemployment prior to their training. The division’s new reporting system (scheduled to be available in FY2014) will significantly improve the precision of this measure.

A1: Core Service - Maximize the degree to which workforce investment resources are invested according to the industry priorities of the Alaska Workforce Investment Board.
    
Target #1: At least 60 percent of participants are trained in occupations aligned with the Alaska Workforce Investment Board priority industries.

Methodology: Comparison of participants training code to the occupational code obtained from the Unemployment Insurance wage record.

Percent of Participants Trained in Workforce Investment Board Priority Industries (exceeded the target of 60 percent in FY2012)
Fiscal Year %Trained in Priority Ind Goal
FY 2012
80.1%
60%
FY 2011
78.6%
60%
FY 2010
71.9%
60%
FY 2009
78.4%
60%
FY 2008
84.0%
60%
FY 2007
57.0%
60%
FY 2006
58.0%
60%
FY 2005
62.0%
60%

Analysis of results and challenges: Since FY2008, the increase of participants completing training in AWIB priority industries is a result of: board member participation in grant review panels; strategic solicitation for grant applications; and a public awareness campaign on high wage, high demand occupations.

The division has set a new goal of 75 percent starting in FY2013.

A2: Core Service - Meet all negotiated performance standards set by the Alaska Workforce Investment Board and the United States Department of Labor.
    
Target #1: Meet all negotiated performance standards.


Percent of Performance Standards Met (did not meet 100 percent target in FY2012)
Fiscal Year #of Standards Percent Met
FY 2012
9
89%
FY 2011
18
94%
FY 2010
18
86%
FY 2009
18
99%
FY 2008
18
100%
FY 2007
18
100%

Analysis of results and challenges: During FY2012, the division succeeded in exceeding four of the nine performance standards. Further, it met all other standards except the Literacy or Numeracy Gains for the Workforce Investment Act (WIA) Youth program. Alaska filed with the US Department of Labor to begin using its “Common Measures” performance metrics, which resulted in changes to how the figures were calculated in FY2012.

 

Current as of December 13, 2012