Performance Details
Department of Administration - Motor Vehicles
Mission
To create, record and renew registration of vehicle ownership and provide testing, issuance, and reporting of driver licensing.
Core Services
- Provide licensing, registration, and title services via the internet, state-run offices, commissioned agents, and business partners.
- Remove driving privileges from unsafe and uninsured drivers.
- Accurately collect revenue and distribute fees collected on behalf of other agencies, municipalities, and boroughs.
Mission Results |
Core Services |
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Performance Detail
A: Result -Licensing, registration, and titling services via the internet, state-run offices, and business partners. |
A1: Core Service - Provide licensing, registration, and title services via the internet, state-run offices, commissioned agents, and business partners. |
Target #2: Assist Alaskans in getting as many federally compliant IDs as possible through education, liaison, partnership, and Real ID efforts..
DMV expects demand for REAL IDs to steadily increase as we approach the May 7, 2025, deadline. Target Last Modified: 09/13/2023 |
Target #3: Achieve 90% customer satisfaction score..
Target Last Modified: 09/11/2023 |
A2: Core Service - Remove driving privileges from unsafe and uninsured drivers. |
Target #1: Suspend driving privileges from drivers who have not provided proof of insurance within 45 days of the crash report..
The Mandatory Insurance (MI) suspensions number is exponentially higher as we rolled out the Crash Data Repository in Fall 2022 creating a partial electronic solution for crash report processing and insurance verification. This helped Anchorage Driver Services eliminate a backlog of DMV work that had been backlogged for years due to the paperwork heavy duty. Target Last Modified: 09/13/2023 |
A3: Core Service - Accurately collect revenue and distribute fees collected on behalf of other agencies, municipalities, and boroughs. |
Last refreshed: 04/23/2024 12:00 pm