Performance Details
Department of Administration - Accounting
Mission
To provide efficient, cost-effective, and customer-focused accounts payable, travel and expense processing, aged accounts receivable (A/R), and debt recovery services to State of Alaska agencies, allowing the customer department to focus resources on their principal functions instead of common administrative functions.
Core Services
- Review and process invoices for payment.
- Review and reconcile purchase card (PCard) transactions.
- Review and process travel advances, reimbursements, and expense reports.
- Cost effective and customer focused.
- Process aged A/R pre-collections inventory and management.
- Debt recovery management.
Mission Results |
Core Services |
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Mission Results |
Core Services |
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Performance Detail
A: Result -Provide efficient, cost-effective, and customer-focused accounts payable and travel and expense processing services to State of Alaska agencies. |
A1: Core Service - Review and process invoices for payment. |
A2: Core Service - Review and reconcile purchase card (PCard) transactions. |
Target #1: Finish onboarding payable PCards for all remaining in-scope departments..
The scope for this volume has been identified as payables (defined by object code) PCard IRIS documents. Target Last Modified: 09/27/2023 |
A3: Core Service - Review and process travel advances, reimbursements, and expense reports. |
Target #1: Finish onboarding travel for all remaining in-scope departments..
The scope for this volume has been identified as OTPAYs, TAPRCs, and Travel (defined by object code) PCard IRIS documents. Target Last Modified: 09/13/2023 |
A4: Core Service - Cost effective and customer focused. |
Target #1: Reduce the chargeback per document..
Target Last Modified: 12/12/2023 |
B: Result -Provide efficient, cost-effective, and customer-focused aged A/R and debt recovery services to State of Alaska agencies. |
B1: Core Service - Process aged A/R pre-collections inventory and management. |
Target #1: Expand service to additional State agencies..
FY2023 — Department of Transportation & Public Facilities: Measurements Standards and Commercial Vehicle Compliance FY2022 — No Changes FY2021 — Department of Labor & Workforce Development: Mechanical Inspection FY2020 — Department of Transportation & Public Facilities: Damage Claims FY2019 — Department of Labor & Workforce Development: Occupational Safety and Health FY2018 — State of Alaska: Fine, Fees, and Surcharges as well as Civil Cases FY2017 — Department of Revenue: Permanent Fund Dividend (PFD) Division In FY2022, the Aged Accounts Receivable and Debt Recovery program went through a major restructure that included additional staffing, procuring a new collection platform, and bringing pertinent processes (i.e., reporting, invoicing, and the PFD garnishment) in-house for improved oversight. Expanding management of the debt portfolio establishes a streamlined collection process and reduces the cost of in-house debt recovery efforts. The Accounting component plans to continue to expand service offerings to other agencies throughout the State. Target Last Modified: 09/13/2023 |
B2: Core Service - Debt recovery management. |
Target #1: Successfully collect and close accounts that have debt owed to the State..
The PFD is the largest mechanism for the component to recover debt owed to the State and the number of accounts closed by the component is significantly impacted by the PFD`s timing and disbursement amount. In FY2021, the component closed 32% fewer accounts (recovered less debt) when the PFD paid out early (in June of 2020 rather than October of 2020). Conversely, in FY2023, the component closed 49% more accounts (recovered more debt) with the larger PFD disbursement and energy relief payment. Target Last Modified: 09/14/2023 |
Last refreshed: 04/18/2024 12:00 pm