Performance Details
Department of Revenue - Permanent Fund Dividend Division
Mission
Our mission is to administer the permanent fund dividend program assuring that all eligible Alaskans receive timely dividends, fraud is prosecuted, and all internal and external stakeholders are treated with respect.
Core Services
- Gather and analyze statistics to improve the allocation of resources
- Encourage the use of online application and support services to improve customer response time and reduce manual processes
- Increase effectiveness of eligibility staff
Mission Results |
Core Services |
||||
|
| ||||
Mission Results |
Core Services |
||||
|
| ||||
Mission Results |
Core Services |
||||
|
|
Performance Detail
A: Result -Public response and eligibility determination workloads are balanced |
A1: Core Service - Gather and analyze statistics to improve the allocation of resources |
Target #1: Reduce the number of unreviewed cases as of September 15th compared to previous year..
Target Last Modified: 10/25/2023 |
B: Result -Administrative costs do not increase |
Target #1: Maintain or reduce administrative costs from year to year..
* FY2023 appropriation does not reflect $2,000,000 appropriated for security upgrades. Subsequently, after security upgrades were made, $1,500,000 was returned to the fund as the security solution selected was a more cost-effective choice. Target Last Modified: 10/25/2023 |
B1: Core Service - Encourage the use of online application and support services to improve customer response time and reduce manual processes |
Target #1: Maintain or increase the percentage of applications filed online and the number of electronically signed applications using "myAlaska" e-signature..
Target Last Modified: 10/30/2023 |
C: Result -Informal appeals decisions are rendered timely |
Target #1: 100% of informal appeals decisions are rendered within 180 days of receipt..
Target Last Modified: 10/25/2023 |
C1: Core Service - Increase effectiveness of eligibility staff |
Target #1: Reduce the percentage of appeals that result in overturn of the denial..
Target Last Modified: 10/25/2023 |
Last refreshed: 04/24/2024 05:00 pm