Performance Details
Department of Administration - Print Services
Mission
Provide state agencies located in Juneau with daily sorting, delivery, insertion, and posting services.
Core Services
- Daily pick-up and delivery of mail to and from the post office, sort and distribute all incoming mail for Juneau area agencies, post, mail, and track all outgoing mail.
- Complete high volume scheduled inserting and posting services for all outgoing payments and mail from the following systems: IRIS FIN/PROC, IRIS HRM, PERS and TRS Payroll, DOL Unemployment Insurance, Risk Management, and the Permanent Fund Dividend.
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Core Services | |||||
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Performance Detail
A: Result - Maximize the efficiency and effectiveness of Print Services. |
A1: Core Service - Daily pick-up and delivery of mail to and from the post office, sort and distribute all incoming mail for Juneau area agencies, post, mail, and track all outgoing mail. |
A2: Core Service - Complete high volume scheduled inserting and posting services for all outgoing payments and mail from the following systems: IRIS FIN/PROC, IRIS HRM, PERS and TRS Payroll, DOL Unemployment Insurance, Risk Management, and the Permanent Fund Dividend. |
Target #1: Complete 100% of all high volume scheduled insertion jobs on time.
High Volume Insertion Jobs
Analysis of results and challenges: On a regular and recurring basis, Print Services staff process high volume mailings such as 1099s, W2s, and PFDs each fall. FY2020, differs from previous years in that PFDs were mailed out in both Q2 and Q4 as a result of the early release of the PFD. Apart from Q4, the number of high-volume jobs remained relatively consistent compared to the prior fiscal year. In FY2020, the Print Services team completed 100% of high-volume insertion jobs on time. |
Current as of December 4, 2020