Performance Details
Department of Administration - Print Services
Mission
Provide state agencies located in Juneau with daily sorting, delivery, insertion, and posting services.
Core Services
- Daily pick-up and delivery of mail to and from the post office, sort and distribute all incoming mail for Juneau area agencies, post, mail, and track all outgoing mail.
- Complete high volume scheduled inserting and posting services for all outgoing payments and mail from the following systems: IRIS, PERS and TRS Payroll, DOL Unemployment Insurance, Risk Management and the Permanent Fund Dividend.
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Core Services | |||||
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Performance Detail
A: Result - Maximize the efficiency and effectiveness of Central Mail Services. |
A1: Core Service - Daily pick-up and delivery of mail to and from the post office, sort and distribute all incoming mail for Juneau area agencies, post, mail, and track all outgoing mail. |
A2: Core Service - Complete high volume scheduled inserting and posting services for all outgoing payments and mail from the following systems: IRIS, PERS and TRS Payroll, DOL Unemployment Insurance, Risk Management and the Permanent Fund Dividend. |
Target #1: Complete 100% of all high volume scheduled insertion jobs on time.
High Volume Insertion Jobs
Analysis of results and challenges: On a regular and recurring basis, Central Mail staff process high volume mailings such as 1099’s, W2’s, and the Permanent Fund Dividend each fall. Over the course of FY2018, the number of high volume jobs remained relatively consistent with the prior fiscal year and the Central Mail staff successfully completed each mailing by the customer specified due date. In FY2018, the Central Mail Services team completed 100% of high volume insertion jobs on time. |
Current as of October 2, 2018