Performance Details
Department of Labor and Workforce Development - Data Processing
Mission
Provide technical, analytical and business specific expertise to assist customers in efficiently achieving their goals.
Core Services
- Deliver data processing systems and services in support of the department on schedule and within budget.
- Support and enhance the department's information infrastructure.
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Core Services | ||||||
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Performance Detail
A: Result - Provide satisfactory Data Processing services. |
A1: Core Service - Deliver data processing systems and services in support of the department on schedule and within budget. |
Target #1: All data processing projects produced on schedule.
Analysis of results and challenges: A log of projects is kept which records the project start date, expected completion date, and the project budget. Each quarter until the project is completed the project work completed and budget cost-to-date percentages are entered. This measure is based on the number of projects on schedule as compared to the total number of projects, including completed and suspended projects. A project is considered on schedule if its percentage complete is consistent with the initial projected completion date or the modified projected completion date due to the broad acceptance of a change to the project scope. Projects that become suspended (work ceases due to lack of resources or funding) are considered on schedule if they were on schedule when work was suspended. When the project resumes, the initial schedule will be revised to reflect a new expected completion date. In FY2019 none of our projects experienced difficulty. |
Target #2: All data processing projects produced within budget.
Analysis of results and challenges: A log of projects is kept which records the project start date, expected completion date, and the project budget. Each quarter until the project is completed the project work completed and budget cost-to-date percentages are entered. This measure is based on the number of projects on schedule as compared to the total number of projects, including completed and suspended projects. A project is considered within budget if the project cost to date is consistent with the initial projected budget or the modified budget due to the broad acceptance of a change to the project scope. Projects which become suspended are considered within budget if they were within budget when suspended. Most of the data processing projects have been small and have been on or under budget. |
A2: Core Service - Support and enhance the department's information infrastructure. |
Target #1: All production jobs completed successfully.
Analysis of results and challenges: FY2019 was a stable year, communications issues caused a small number of problems with secure file transfers. An automated log of production jobs records each production job submitted and includes a completion code indicative of the job's success. Programs have been prepared to access the database and report quarterly the number of jobs submitted and the percentage that succeeded. |
Current as of December 6, 2019