Performance Details

Department of Labor and Workforce Development - Labor Market Information

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Mission

The Labor Market Information component contributes to the department's mission by producing and disseminating objective economic and demographic information.

Core Services

• Provide timely economic and demographic statistics and analysis.
• Maximize the accuracy of information produced.

Mission Results

Core Services

A: Provide satisfactory Labor Market Information services.  Details > TARGET #1: 90 percent of survey respondents rate Labor Market Information (LMI) services as three or better on a scale of one to five.

A1: Provide timely economic and demographic statistics and analysis.  Details > TARGET #1: Meet or exceed all Bureau of Labor Statistics program deliverable deadlines. TARGET #2: Meet or exceed all state required report deadlines. A2: Maximize the accuracy of information produced.  Details > TARGET #1: Meet or exceed an 85 percent response rate on the Quarterly Census of Employment and Wages Annual Refiling Survey.

Performance Detail

Target #1: 90 percent of survey respondents rate Labor Market Information (LMI) services as three or better on a scale of one to five. Methodology: The Labor Market Information program collects customer satisfaction data through constantly available web-based surveys and periodic mail surveys. Source: Labor Market Information - online survey Percent of Customers that Rate Their Satisfaction with Labor Market Information Services as Neutral or Better (exceeded the 90 percent target in FY2018) Fiscal Year Percent FY 2018 100% FY 2017 100% FY 2016 96% FY 2015 100% FY 2014 86% FY 2013 92% FY 2012 89% FY 2011 100% FY 2010 100% FY 2009 91% FY 2008 96% Analysis of results and challenges: Customer satisfaction ratings for Labor Market Information services are nearly always above the target level of 90 percent. The Labor Market Information (LMI) program collects customer satisfaction data through both web-based and mail surveys. The surveys have four main objectives: 1) to determine customer awareness of products and services; 2) to measure general satisfaction with LMI's information; 3) to measure satisfaction with specific LMI products; and 4) to solicit customer feedback with an eye toward better meeting customer needs.

Target #1: Meet or exceed all Bureau of Labor Statistics program deliverable deadlines. Methodology: Labor Market Information - Bureau of Labor Statistics Cooperative Agreement Percent of Bureau of Labor Statistics' Deliverable Deadlines Met (achieved the 100 percent target in FFY2018) Fiscal Year YTD Total FFY 2018 100% FFY 2017 100% FFY 2016 100% FFY 2015 100% FFY 2014 100% FFY 2013 100% FFY 2012 100% FFY 2011 100% FFY 2010 100% FFY 2009 100% FFY 2008 100% Analysis of results and challenges: All Bureau of Labor Statistics (BLS) program deliverables have been met since 2005. BLS grants in many cases specify delivery dates. Recording submittal dates of BLS deliverables began October 1, 2003.

Target #2: Meet or exceed all state required report deadlines. Methodology: Labor Market Information - Program deliverables Percent of State Statutorily-Required Reports Submitted on Time (achieved the 100 percent target in FY2018) Fiscal Year YTD Total FY 2018 100% FY 2017 100% FY 2016 100% FY 2015 100% FY 2014 100% FY 2013 100% FY 2012 100% FY 2011 100% FY 2010 100% FY 2009 100% FY 2008 100% Analysis of results and challenges: All statutorily-required reports have been completed on time since 2005. With the exception of statutorily specified reports, most state-funded projects do not have specified delivery dates.

Target #1: Meet or exceed an 85 percent response rate on the Quarterly Census of Employment and Wages Annual Refiling Survey. Methodology: The Annual Refiling Survey (ARS) is the U.S. Department of Labor, Bureau of Labor Statistics (BLS) mechanism for maintaining current information in its sampling frame. Every year, state Quarterly Census of Employment and Wages (QCEW) offices mail ARS forms to approximately one-third of the Unemployment Insurance account holders in their states. These BLS-designed forms ask respondents to verify the business name, mailing address, physical location address, borough/census area, and economic activity for the location(s) in that state. Alaska regularly exceeds the BLS target response rate of 75 percent. Source: Quarterly Census of Employment and Wages; a federal/state cooperative program between the Alaska Department of Labor and Workforce Development, Research and Analysis Section; and the U.S. Department of Labor, Bureau of Labor Statistics. Response Rate on the Quarterly Census of Employment and Wages Annual Refiling Survey (exceeded the target of 85 percent in FY2018) Fiscal Year YTD Total FY 2018 88% FY 2017 89% FY 2016 89% FY 2015 92% FY 2014 91% FY 2013 90% FY 2012 91% FY 2011 98% FY 2010 91% FY 2009 90% FY 2008 92% Analysis of results and challenges: Alaska continues to meet or exceed the Bureau of Labor Statistics’ target of 75 percent. Due to the reprioritization efforts in FY2016, the division target was reduced from 90 percent to 85 percent.

Current as of November 29, 2018