Performance Details
Department of Public Safety - Information Systems
Mission
Manage the Department of Public Safety's information technology services and ensure secure access to criminal justice information systems.
Core Services
- Ensure users of the Alaska Public Safety Information System (APSIN) have access to the system.
- Ensure that DPS programming teams have capacity for development and support of regulatory and compliance requirements, changing business processes, and DPS projects involving information services.
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Core Services | ||||||
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Performance Detail
A: Result - Provide and manage secure access to and the integrity of criminal justice information in Alaska. |
A1: Core Service - Ensure users of the Alaska Public Safety Information System (APSIN) have access to the system. |
A2: Core Service - Ensure that DPS programming teams have capacity for development and support of regulatory and compliance requirements, changing business processes, and DPS projects involving information services. |
Target #1: Limit support activities to 25% of available programming hours to allow for 75% of staff time to be spent on regulatory and compliance requirements, changing business processes, and DPS projects.
Programming Hours Breakdown
Analysis of results and challenges: As the technical teams remain understaffed, DPS programming teams have not been able to reach the target, however improvements and standardization of programming processes have resulted in a downward trend for support activities, despite staffing and funding issues. In FY2021, several major initiatives will add uncertainty to the amount of support work required of DPS programming teams. Major initiatives include Computer Aided Dispatch (CAD), Laboratory Information Management System (LIMS), Fire and Life Safety plan review and inspections, changes to the Uniform Crime Reporting National Incident-Based Reporting System (UCR-NIBRS) compliance, datacenter migration efforts, and the first phase of a replacement for APSIN. The expected move of technical personnel into the Office of Information Technology will be a challenge in that clearer lines of communication must be put into place as resourcing expands beyond DPS personnel. |
Current as of November 16, 2020