Key Performance Indicators

Department of Labor and Workforce Development

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Mission

The mission of the Department of Labor and Workforce Development is to provide safe and legal working conditions and to advance opportunities for employment. AS 23.05.010

Key Performance Indicators

• Target: At least 90 percent of Workforce Innovation and Opportunity Act (WIOA) and State Training and Employment Program (STEP) training completers enter employment.

• Target: Of those Workforce Innovation and Opportunity Act participants who had a goal of obtaining an industry-recognized credential, 85 percent are successful.

• Target: At least 90 percent of Alaska Vocational Technical Center long-term students complete their programs.

• Target: At least 90 percent of Alaska Vocational Technical Center long-term graduates are employed in their area of training.

• Target: Reduce the percentage of nonresident workers in Alaska.

• Target: Equal prior year's number of employed individuals exiting the Vocational Rehabilitation program.

• Target: Exceed the federal timeliness benchmark of 87 percent of initial Unemployment Insurance payments within 21 days.

• Target: Requests for reimbursement from the Fishermen's Fund will be paid within 30 days of receipt.

Performance Detail

Target #1: A three percent reduction in the five-year moving average rate of workplace fatalities per 100,000 employees. Methodology: The workplace fatality rate per 100,000 employees is calculated by dividing the number of workplace fatalities during the year by the average number of workers employed and then multiplying the result by 100,000. This statistic is calculated using workplace fatality reports submitted to the Alaska Occupational Safety and Health section and employment statistics maintained by the department's Labor Market Information section. Five-Year Average Rate of Workplace Fatalities per 100,000 Employees (did not achieve the three percent reduction target in FY2018) Fiscal Year Yearly Rate Five-Year Average Five-Year Avg. % Change FY 2018 1.22 .90 0% FY 2017 1.21 .90 +7% FY 2016 .59 .84 -34% FY 2015 0.59 1.27 -17% FY 2014 0.89 1.51 -9.0% FY 2013 1.20 1.66 12.1% FY 2012 .91 1.48 -8.1% FY 2011 2.74 1.61 +10.3% FY 2010 1.9 1.46 +9% FY 2009 1.55 1.34 +30% Analysis of results and challenges: This statistic is calculated using workplace fatality reports submitted to the Alaska Occupational Safety and Health (AKOSH) section and employment statistics maintained by the department's Labor Market Information section. Even though AKOSH was not able to achieve the three percent reduction target for FY2018 in the workplace fatality five-year average, the five-year average rate remained the same. In FY2018, there was an average of 327,683 employees and four fatalities, resulting in a 1.22 fatality rate. AKOSH will continue to work to reduce workplace fatalities through a combination of consultation and enforcement activities targeted on eliminating the most prevalent causes of fatalities in industries with high fatality rates. Related links:    • Workplace Fatality Statistics

Target #2: A two percent per year reduction in the rate of workplace lost time injuries and illnesses per 100 employees. Methodology: Prior to FY2011 this rate was calculated as of September 30, but this delayed budget performance reporting until November. To eliminate this delay, as of FY2011, rates are calculated for the state fiscal year as of June 30. Note: On 11/3/16, published data for FY2014 and FY2015 was updated with more accurate numbers. Previous data was affected by a software migration that occurred in July of 2013. Workers’ Compensation moved to a new system and this resulted in inaccurate queries. Also, around that time the data collection process moved from paper to electronic. Workplace Lost Time Injuries and Illnesses Rate per 100 Employees (did not achieve the two percent reduction target in FY2018) Fiscal Year Rate % Change FY 2018 1.07% 1.9% FY 2017 1.05% -13.22% FY 2016 1.21% -2.42% FY 2015 1.24% -4.62% FY 2014 1.30% 15.04% FY 2013 1.13% -16.3% FY 2012 1.35% 8.00% FY 2011 1.25% -6.02% FY 2010 1.33% -6.34% FY 2009 1.42% -16.96% Analysis of results and challenges: Since FY2009, the Alaska Occupational Safety and Health program has reduced the workplace illness and injury rate by 25 percent by targeting consultation and enforcement efforts on the causes of illnesses and injuries in industries and employers with high incident rates. This effort has resulted in an ongoing reduction in rates. The five-year strategic plan that began in FY2014 concentrated on the construction, transportation, and seafood processing industries that have relatively high rates. Since FY2014, this plan has been effective in continuing to reduce the overall lost time injury and illness rates for Alaskan workers. Related links:    • OSHA jurisdiction    • Alaska nonfatal injury and illness statistics

Target #1: At least 90 percent of Workforce Innovation and Opportunity Act (WIOA) and State Training and Employment Program (STEP) training completers enter employment. Methodology: This information is gathered from the division's Individual Case Management system. The measure reports data with a two-quarter lag due to the employer reporting timeframe. Percent of Workforce Innovation and Opportunity Act and State Training and Employment Program Training Completers Who Are Employed (did not meet the 90 percent target in FY2018) Fiscal Year Entered Employment Rate FY 2018 84.6% FY 2017 82.0% FY 2016 81.7% FY 2015 82.0% FY 2014 90.0% Analysis of results and challenges: This measure indicates the ratio of participants that enter the workforce within two quarters of being exited from the programs and is based on the quarter ending June 30, 2018, report submitted to the U.S. Department of Labor. This fiscal year-end report reflects calendar year data due to the two quarter lag in wage information.

Target #2: Of those Workforce Innovation and Opportunity Act participants who had a goal of obtaining an industry-recognized credential, 85 percent are successful. Methodology: Individual Case Management system used to collect participant data. Workforce Innovation and Opportunity Act Participants Who Reach the Goal of Obtaining an Industry Credential (exceeded the 85 percent target in FY2018) Year Attempted Certificate Attained Certificate Success Rate 2018 1,843 1,601 86.9% 2017 1,629 1,350 82.9% 2016 1,418 1,043 73.6% 2015 1,643 1,334 81.2% 2014 1,008 902 89.5% Analysis of results and challenges: Influencers of this measure can include statewide economic conditions. Individuals who enter a service program with the goal of obtaining a recognized credential may opt not to complete that training program if the credential doesn’t appear to be of use in a weak hiring market. The increased success rate is believed to be a result of improving economic conditions and a better identification of certificates of interest to the individuals as well as of value to employers.

Target #3: At least 90 percent of Alaska Vocational Technical Center long-term students complete their programs. Methodology: Data for each student is maintained in a student database system. Percent of AVTEC Long-Term Program Students Who Graduate (exceeded the target of 90 percent in FY2018) Fiscal Year COE Benchmark AVTEC FY 2018 60% 92% FY 2017 60% 97% FY 2016 60% 93% FY 2015 60% 91% FY 2014 60% 93% FY 2013 60% 84% FY 2012 70% 85% FY 2011 60% 89% FY 2010 60% 84% FY 2009 72% 85% FY 2008 70% 84% Analysis of results and challenges: The Council on Occupational Education (COE) has nationally accredited Alaska Vocational Technical Center (AVTEC) since 1997. The COE benchmark for measuring "students that complete long-term training programs" is established as the national average of more than 400 similar public post-secondary institutions. For each year from FY1999 to FY2018, AVTEC has consistently met or exceeded the COE benchmark. AVTEC started FY2018 with 33 students from the previous year and enrolled 179 new students during the year. Of those 212 students, six exited early and 28 are still in training and will be considered in the FY2019 numbers. Of the 178 students eligible for graduation in FY2018, 164 graduated, yielding a graduation rate of 92 percent.

Target #4: At least 90 percent of Alaska Vocational Technical Center long-term graduates are employed in their area of training. Methodology: The AVTEC Placement Officer maintains contact with long-term graduate for one year following graduation to gather employment information. This is reported to the Council on Occupational Education, which is the national accrediting agency for AVTEC. Placement information is available in July of the following year. Percent of AVTEC Long-Term Program Graduates Employed in Their Area of Training (exceeded the target of 90 percent in FY2017) Fiscal Year COE Benchmark AVTEC FY 2017 70% 94% FY 2016 70% 88% FY 2015 70% 91% FY 2014 70% 88% FY 2013 70% 89% FY 2012 70% 93% FY 2011 70% 87% FY 2010 70% 91% FY 2009 79% 85% FY 2008 80% 90% FY 2007 83% 90% Analysis of results and challenges: The Council on Occupational Education (COE) has nationally accredited Alaska Vocational Technical Center (AVTEC) since 1997. The COE benchmark for measuring "graduates of long-term programs employed in their area of training" is established as the national average of more than 400 similar public post-secondary institutions. For each year from FY1999 to FY2017 AVTEC consistently met or exceeded the COE benchmark. In FY2017, of 227 graduates, 11 were unavailable or refused employment and four were either looking for employment or AVTEC was unable to establish contact with them. Of the 216 graduates eligible for employment in FY2017, 202 (94 percent) were employed in their area of training. AVTEC only tracks long-term (longer than six weeks) program graduates for this measure.

Target #5: Reduce the percentage of nonresident workers in Alaska. Methodology: Alaska residency is determined by matching the Alaska Department of Revenue Permanent Fund Dividend (PFD) file with the Alaska Department of Labor and Workforce Development wage file. The PFD file is a list of Alaskans who applied for a PFD. The wage file contains quarterly earnings and industry information on workers covered by unemployment insurance within Alaska. Source: Nonresidents Working in Alaska 2016 (Published January 2018) Percentage of Nonresident Workers in Alaska (achieved the target of reducing the percentage of nonresident workers in Alaska in 2016; 2017 data will be available in January 2019) Year Resident Workers % Change Nonresident Workers % Change Nonres Wkrs - % Total 2016 327,048 -1.72% -1.7% 89,411 -2.76% -2.8% 21.5% 2015 332,780 -0.63% -0.6% 91,948 +4.79% 4.8% 21.6% 2014 334,881 +0.52% 0.5% 87,741 +1.79% 1.8% 20.8% 2013 333,150 -0.04% 0% 86,197 +0.82% 0.9% 20.5% 2012 333,283 +0.67% 0.7% 85,496 +2.41% 2.4% 20.4% 2011 331,081 +0.75% 0.8% 83,488 +4.55% 4.6% 20.1% 2010 328,611 +0.88% 0.9% 79,856 +3.89% 3.9% 19.6% 2009 325,752 -0.54% -0.5% 76,867 -3.46% -3.5% 19.1% 2008 327,532 +1.48% 1.5% 79,618 +1.21% 1.2% 19.6% 2007 322,758 +1.51% 1.5% 78,669 -0.22% -0.2% 19.6% 2006 317,968 +0.94% 0.9% 78,840 +6.16% 6.2% 19.9% 2005 315,003 +0.74% 0.7% 74,266 +5.54% 5.5% 19.1% Analysis of results and challenges: The number of Alaska resident workers fell by about 5,700 in 2016 (a decline of 1.7 percent). One of the department’s highest priorities is to provide the information and training programs that prepare the state’s resident workforce to get the maximum benefit from the state’s economic growth. To that end, the department is committed to improving the content and marketing of its training programs and producing sound occupational forecasts to help identify unmet training needs. The department also works with industry to assess their needs, coordinate training programs, and enforce resident-hire laws and regulations. Nonresident worker information for 2017 will be published in January 2019.

Target #6: Equal prior year's number of employed individuals exiting the Vocational Rehabilitation program. Methodology: The Division of Vocational Rehabilitation Management Information System. Vocational Rehabilitation Program Participants Employed (did not achieve the target of previous year's employed participants) Fiscal Year YTD Total FY 2018 403 -16.74% FY 2017 484 -14.94% FY 2016 569 -6.26% FY 2015 607 0% FY 2014 607 +1.51% FY 2013 598 Analysis of results and challenges: In order to be considered a successful closure when exiting the Division of Vocational Rehabilitation (DVR), an individual must obtain competitive integrated employment and maintain that employment for a minimum of 90 days. The number of individuals who maintained competitive integrated employment decreased in FY2017 due to significant changes in Federal Common Performance Measures (CPMs) as outlined in the Workforce Innovation and Opportunity Act (WIOA). Because the new CPMs rate a state’s success based upon employment status and median wages at second quarter after exit and employment status at fourth quarter after exit, DVR has placed more emphasis on the quality and appropriateness of the employment rather than the number of individuals exiting the program. Although the number of individuals successfully closed has decreased, the quality and retention of an individual’s employment is expected to increase. Pre-Employment Transition Services (Pre-ETS), as required by WIOA, are to assist students with disabilities in preparing for the transition from secondary school into the workforce and/or post-secondary opportunities. Pre-ETS includes: (1) job exploration counseling; (2) work based learning experiences; (3) counseling on opportunities for enrollment in comprehensive transition or postsecondary educational programs at institutions of higher education; (4) workplace readiness training and independent living; and (5) instruction in self-advocacy and peer mentoring. These services require 15 percent of DVR’s federal award, these students are not expected to apply for DVR services successful employed case closures (a primary measurement of this target), it is anticipated these services will better prepare students for DVR services in the future. DVR was able to provide 802 students with disabilities with Pre-ETS in FY2018. Related links:    • Vocational Rehabilitation

Target #1: Exceed the federal timeliness benchmark of 87 percent of initial Unemployment Insurance payments within 21 days. Methodology: U.S. Department of Labor, Employment and Training Administrations state performance database Percent of Initial Unemployment Insurance Payments Processed within 21 Days (exceeded the federal benchmark of 87 percent in 2017) Year YTD Total 2017 93.4% 2016 93.3% 2015 94.7% 2014 94.3% 2013 91.7% Analysis of results and challenges: The federal timeliness benchmark is 87 percent of initial payments made within 21 days. Alaska's performance remains well above the federal benchmark each year. In 2017, the total number of people receiving an unemployment insurance payment for at least one week was 38,086.

Target #2: Requests for reimbursement from the Fishermen's Fund will be paid within 30 days of receipt. Methodology: Includes new and existing claims that have been found eligible for Fish Fund benefits and were processed. Average Number of Days to Process a Fishermen's Fund Claim (achieved the target of 30 days in FY2018) Fiscal Year # of days # of claims paid FY 2018 30 269 FY 2017 26 286 FY 2016 27 294 FY 2015 46 290 FY 2014 47 371 FY 2013 60 333 FY 2012 69 373 FY 2011 50 447 FY 2010 76 629 FY 2009 38 698 FY 2008 33 705 Analysis of results and challenges: In FY2018, the number of claims received by the Fishermen’s Fund totaled 323 with 213 claims approved (207 by fund administration and six by the Fishermen's Fund Council). Of the new claims received and existing claims, 269 were eligible for Fish Fund benefits and were processed. For the year, there were 1,015 bill payments issued by the Fund. The Fund has been diligent in improving processing of first payments on claims under $10,000. The Fund has actively worked with injured fishermen and providers to ensure that submitted claims contain all required documentation upon initial presentation through the first 90 days via phone call or email. In FY2010, the Fishermen’s Fund benefit limit was raised from $2,500 to $10,000 by the legislature. The new limit change also spurred changes to new claim requirements and documentation that fishermen must submit to the Fund to process new claims. Claims filed by fisherman are cyclical with the fishing season. The Fund receives 50 percent of its claims between July and October. The Fund approved 144 claims within 30 days or less. Claim approval on 63 claims was delayed for the following reasons: 1. The Fund did not receive medical bills, medical chart notes and explanation of benefits with the claim. 2. The Fund was unable to verify a valid license or permit. 3. The Fund requested additional information.

Current as of November 29, 2018