Performance Resources

Alaska Performance Documents

• Performance Management Guide helps State agencies apply the concepts of performance management within the State’s system.
• Comprehensive Performance Management Plan discusses Alaska’s comprehensive performance management plan.
• Alaska Budget System Calendar and Instructions is the internal website for agency budget analysts to get information regarding budget development.

Performance-related Websites

• Results Leadership Group
• Lean Enterprise Institute
• Process Excellence Network
• Baldridge Performance Excellence Program
• IBM Center for the Business of Government

Books

• We Don’t Make Widgets by Ken Miller
• The Change Agent’s Guide to Radical Improvement by Ken Miller
• Extreme Goverment Makeover by Ken Miller
• Trying Hard Is Not Good Enough by Mark Friedman
• Creating a Customer-Centered Culture: Leadership in Quality, Innovation and Speed by Robin Lawton
• How to Measure Anything by Douglas W. Hubbard

Articles

• Performance Based Management Handbook
• Performance Leadership: 11 Better Practices That Can Ratchet Up Performance